<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=1003172278004933&amp;ev=PageView&amp;noscript=1">

Customer Experience

Quid simplifies the journey to data-centric decisions, equipping your team to anticipate market shifts, elevate customer experiences, and foster enduring brand loyalty.

Continuous Insights 

Continuous Insights 

Quid delivers real-time customer intelligence, offering insights into conversations about your brand and products across key consumer discussion channels. 

Unlocking the Power of Knowledge

Comprehensive Sentiment Analysis

Quid's advanced text analytics and sentiment analysis translates the meaning behind customer feedback.
Understand sentiments, mood shifts, and customer context at a granular level.

 

Monitor

Insights for all

With Quid, make sure every team and stakeholder taps into the pulse of customer conversations. Elevate collaboration and ensure a unified strategy with shared access to data and insights.

 

Predict

Insights as They Happen: Stay Ahead, Act Swiftly

With Quid's timely data insights and forward-looking trend analysis, empower your teams to make proactive decisions, pivot according to market shifts, and always have an edge over the competition.

 

Know Your Rivals, Craft Your Advantage

Know Your Rivals, Craft Your Advantage

Leverage Quid to fine-tune your messaging, campaigns, and customer interactions. By diving deep into your competitors' strengths and areas for growth, you'll always be a step ahead of the game.

 

Resource Library

For in-depth research, e-books, thought leadership articles, and product sheets, turn to us for everything you need to enhance your consumer and market intelligence knowledge.

Resource Type
Use Cases
Industries
  • Quid + Sherwin Williams

    Jaime Sens from Sherwin-Williams explains how her team leverages Quid for AI-driven literature analysis, enhancing R&D and accelerating innovation in the coatings industry.

    7/14/25

    • Customer Stories
    • Campaign Planning
    • Consumer insights and research
    • Data science
    • Market Intelligence
    • Trend Analysis
    • Consumer Goods
    • Technology and Software
    • Retail and Commerce
  • Quid + Walmart On Demand

    Walmart utilizes Quid's AI insights to anticipate consumer trends, optimize inventory, and make swift, data-driven decisions in merchandising and marketing.

    7/10/25

    • Customer Stories
    • Consumer insights and research
    • Demand Planning
    • Market Intelligence
    • Merchandising
    • Trend Analysis
    • Retail and Commerce
    • Fashion
  • Quid + L'Oréal

    L'Oréal utilizes Quid's AI platform to analyze data, uncover consumer trends, and enhance decision-making, driving innovation and stronger connections in the beauty industry.

    7/10/25

    • Customer Stories
    • Campaign Planning
    • Demand Planning
    • Marketing
    • Merchandising
    • Trend Analysis
    • Consumer Goods
    • Beauty
    • Retail and Commerce